Below are a few of the questions we often receive at Fieldstone Counseling. If you can’t find the answers to your questions below, feel free to call or email us.
People come to Fieldstone Counseling with many different struggles. Some of the issues that we regularly counsel include:
We are not a clinically-based intervention team; therefore, if you are currently in crisis (suicidal, homicidal, manic, etc.), please call 911 or the national suicide hotline, 988.
Fieldstone Counseling does not use licensed professionals. Your Fieldstone counselor is trained in the use of the Scriptures in counseling settings. Although some of our counselors have additional training and/or licensure, for purposes of their counseling at Fieldstone, they solely practice biblical counseling, which requires a commitment to the position that the Scriptures provide the authoritative rule of faith and standard of conduct. Please note that, as biblical counselors, Fieldstone counselors are not professional counselors or professional therapists as described in Chapter 4757 of the Ohio Revised Code, and Fieldstone Counseling does not otherwise provide professional clinical counseling or professional mental health services.
Fieldstone Counseling has two different locations as well as provides remote counseling through Google Hangouts, Doxy.me, and Zoom.
Fieldstone Counseling can not take health insurance for the suggested donation. Please contact your local church and inquire about their ability to assist financially before requesting aid through Fieldstone. After checking with your local church, please apply with us for a reduced suggested donation. Fieldstone scholarships and reduced counseling rates are effective for 10 counseling sessions. After this point, we will work with you to reassess your needs. Contact billing@fieldstonecounseling.org for scholarship requests.
Fieldstone Counseling is a non-profit organization that is dependent on the generosity of donors and supporters. Additionally, to help us provide the highest level of services to our counselees, we seek a suggested or recommended donation to help offset our organizational and administrative costs. These suggested donation amounts are based off similar biblical counseling centers in the US. When the suggested donation is made for counseling, the donation is not considered tax-deductible because counseling was exchanged for the donation made. Only the amount donated in excess of the suggested donation would be deductible for a given counseling session. All other donations made (that are not in exchange for counseling) are tax-deductible. See our Giving page if interested in charitable donations.
Fieldstone understands that the suggested donation amount might not be feasible in some circumstances. We seek to not turn away anyone in need due to financial reasons. In these circumstances we recommend that you apply for a Fieldstone scholarship. Once the application is submitted our finance office will work with you to set a reduced suggested donation amount that is tailored to your situation. In most cases we do ask counselees to invest in their own counseling by contributing financially in some way.
The scholarship fund is made possible through our network of donors and supporters who are grateful to be able to contribute and help off-set the cost for people in need of counseling. Additionally, we encourage counselees to pursue their local church (if they belong to one) for potential financial assistance. Many churches (including FC supporting church partners) are able and open to helping their congregants access counseling services. We are unable to work with insurance companies.
Approximately twenty four hours after each counseling session the counselee will receive an emailed invoice from our finance system, Square. Email is the default way in which counselees will be contacted. Square is a secure system that allows giving by credit or debit card. The email address used to fill out the intake form will be the address where these emails are sent unless otherwise specified. We are happy to work with Third party payers such as a church, employer, or family member. If applicable, select YES on question 8 of your intake form and a follow up survey will be added to your account.
If giving by cash or check is preferred, we would be happy to accommodate that upon request. A hard copy of the invoice can be mailed with a pre-addressed return envelope included. Again, if you would prefer to use this hard copy system please contact us directly to specify this preference. Our finance department can be reached by email at billing@fieldstonecounseling.org or by phone at (330) 563–4004.
We do not want the accumulation of invoices to become a burden to you financially. As a result, we will pause your account from scheduling sessions if you have any outstanding invoices over a month old.
Once we have received all the necessary paperwork it can take up to one week to be paired with a Fieldstone Counselor. We take all information provided on the intake paperwork into consideration, including your availability and selected location. In light of this, there is a possibility that your chosen location and time frame may be at maximum capacity with our current counselors. If this is the case, then you will be notified and placed on a waitlist until a counselor becomes available. This is a common experience.
We are not a 24 hour emergency care facility. If you are experiencing a crisis you should contact a physician, a local emergency room or the local police department when necessary and appropriate by dialing 911.
To schedule your initial appointment, you will need to complete the intake paperwork. After all of the appropriate intake forms have been submitted, a Fieldstone team member will contact you to schedule an initial appointment.
We ask that you give at least a 24 hour notice for cancellations. If you fail to give us a 24-hour notice we would ask you to provide a $50 donation for your missed appointment.
Fieldstone Counselors determine the number of sessions according to your individual needs. Your counselor will work with you to determine the number of sessions recommended, although your total investment is often not known at the onset of counseling.
Counseling visits are offered in 50-minute sessions. Sometimes counselors will suggest longer sessions if they feel it will help progress.
Marriage sessions are when both husband and wife are present for a counseling session; this has a suggested donation rate of $125. Family sessions are when more than one member of a family is present together in a counseling session. The counselor will work with you to determine the best format for your situation. These sessions are typically a parent/ guardian and a child or adolescent. Family sessions have a suggested donation rate of $125. All child/adolescent sessions are a suggested donation rate of $125 per session. The suggested donation for Senior Counselors is $150 per session of Marraige Counseling, Family Counseling, and Child & Adolescent Counseling. Senior Counselors are identified in their bios.
Any individual who is seen in counseling must have their paperwork completed and processed. For legal reasons, we cannot counsel individuals who have not completed this step.
We encourage parents to have a conversation with their counselor about what is the best approach to counseling. Some of our counselors like to see the child/adolescent first before moving to joint family sessions, while other counselors prefer a joint family session at the beginning. Fieldstone Counseling believes that God has placed and given parents a unique calling and responsibility in their children’s lives. We seek to involve parents in their child’s counseling when it is helpful and appropriate.
For questions regarding the billing of these sessions, see the question above.
Anyone! We understand that there are circumstances in life that prohibit us from getting to a physical site for an appointment. While we always would prefer the opportunity to work with you in person, remote counseling is great alternative when that isn’t possible. We hope that remote counseling would be a blessing to meet you where you are.
Our counselors use one of three platforms for remote sessions: Google Hangouts, Zoom, or Doxy.Me. Prior to your session, you will receive an e-mail from your counselor with information about what platform you will use and you will be provided a link to join the session. If using Doxy.me you will be placed in your counselor’s waiting room and when they are ready they will let you into the session. It’s that simple; no username and password or creating online accounts. For more information on remote sessions please see this page.
The process for remote counseling begins the same way as in person. Create an account, complete the intake paperwork, and then our team will get in touch with you to set up your appointment.
You counselor may provide you with an additional form to be read and signed before your first remote session. This document is a remote counseling expectations contract and it will guide you through the necessary steps for setting up your remote sessions.
No! Besides access to a strong internet connection, Google Hangouts and Doxy.me and Zoom all work on PCs or Apple devices; even a Chromebook. Make sure your device and/or computer has access to a camera and microphone. We do not reccomend using your phone for these sessions. We also do not reccomend sessions to be conducted over Facetime.
The Fieldstone Fellowship is a group of counselors at Fieldstone with advanced degrees in biblical counseling or are currently pursuing further study in the field. The fellowship meets quarterly to present, discuss, and work on ideas they are developing related to theology and biblical counseling. Together, the fellows are committed to refining their ideas in community so that they can be faithful and effective communicators of theological truth and biblical counseling.
Counselors who participate in the fellowship will have “Fieldstone Fellow” listed in their bio.
Questions? Reach out at admin@fieldstonecounseling.org
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